FAQ
Are all your pieces handmade?
Our collection combines exclusive handmade jewelry with carefully selected, high-quality pieces from trusted sources. Every design is chosen with love and attention to detail.
What materials do you use?
Our jewelry features:
✔ Freshwater pearls
✔ Natural gemstones and crystals
✔ Stainless steel (hypoallergenic & durable)
✔ 18k gold-plated & silver-plated finishes
✔ High-quality beads and fashion accessories
Are your pearls and stones real?
Yes, we use genuine freshwater pearls and natural stones in many of our designs. Please check individual product descriptions for details.
Is your jewelry suitable for sensitive skin?
Many of our designs are made with hypoallergenic materials such as stainless steel or gold-plated brass. Please review product details or contact us if you have concerns.
Can I send my order as a gift?
Absolutely! All jewelry arrives beautifully packaged, ready for gifting. You can also leave a personalized note at checkout.
Do you accept returns or exchanges?
Due to hygiene reasons, all sales are final. If your item arrives damaged or there is an issue, please contact us within 3 days of delivery. We will gladly assist you.
Jewelry Care
To keep your jewelry beautiful for years to come:
• Avoid water, perfume, and harsh chemicals
• Remove jewelry before bathing, swimming, or exercising
• Store pieces in the provided pouch or box
• Gently polish with a soft, dry cloth